Internal channel

UNIÓN SUIZA SA, hereinafter the Company or UNIÓN SUIZA, aims to create an environment of transparency and encourage compliance with the law by our managers, professionals, and suppliers.

To this end, it has an Internal Information System to facilitate the reporting of potential irregular conduct or acts that are unlawful or contrary to the law or the Governance and Sustainability System, the essential principles of which are as follows:

PROHIBITION OF RETALIATION: The Swiss Union undertakes not to take any form of retaliation against any person who has made a communication in good faith.
ANONYMITY: Communications can be made completely anonymously.
CONFIDENTIALITY: The Swiss Union will ensure that personal information contained in submitted communications will be protected and not disclosed without the informant's consent.
RIGHTS OF AFFECTED PERSONS: The rights to privacy, honor, defense, and the presumption of innocence of those investigated and affected are guaranteed.

What is the internal channel?

The Internal Channel is the mechanism that UNIÓN SUIZA makes available to all whistleblowers so they can report any conduct as established in our Whistleblower Channel Management Policy. Therefore, we recommend that you consult the Informant Channel Management Policy .

What is meant by an informant?

Employees, managers and the governing body of the SWISS UNION.
Fellows,
Temporary employment agency workers,
Collaborators,
Suppliers and persons working for or under their supervision,
Shareholders,
Former employees,
Candidates for a job position,
Third parties with whom any type of relationship or link may exist, and
Any third party who has detected illegal conduct.

Who can be reported?

All employees, directors, administrative bodies, or external collaborators of UNIÓN SUIZA subject to your authority who have committed any irregularity or conduct as described in the objective scope detailed in the Whistleblower Channel Management Policy may be notified or reported.

What behaviors can be communicated?

The conduct that may be reported is that which is collected and detailed in the Annex included in the Informant Channel Management Policy and is listed below:

Rights against workers
Protection of personal data
Sexual assault or harassment
Good name of the company and its workers
Health and risk prevention
Corruption in business
Money laundering
Conflict of interest
Environment
Equality
Tax obligations
Intellectual Property
Accounting or documentary falsification
European Union Law
Others

What is the reporting process?

Any person with access to the Internal Information System may direct communication to the SWISS UNION Internal Channel, in compliance with the principle of good faith.

Once the informant accesses the platform, they will read a brief description of the Internal Channel and, to submit their communication, they must read, understand, and accept the following documents: the Channel User Manual, the Communications Management Procedure, and the Privacy Policy.

Once accessed, the channel requests the following prior information:

Type of communication you want to carry out
Whether or not it is urgent
Relationship that the informant maintains with the entity
Areas considered to be violated (optional)
A password created for the occasion must also be entered, which must be repeated to continue advancing.

Next, you will select whether the communication will be made via written form or a personal interview.

Once the form of communication has been selected, you can choose between:

Anonymous communication . The person submitting the communication will not need to provide any personal information. Since notifications (communication status changes, requests, etc.) cannot be sent to them, they will need to access their communication in the channel to check if they exist.

Semi-anonymous communication . The person submitting this communication must provide their personal information, but it will not be shared with the entity. You may receive notifications at the email address you provide, and your information will not be disclosed to the entity unless you have acted in bad faith.

Non-anonymous communication . The person making the communication will provide their personal information to the entity and will receive notifications at the email address provided.

Once this has been chosen, the form must be completed by filling out the following fields:

Indicate when it has occurred or if it is still occurring
Description of the facts
Who knows the facts
Which people or departments are involved
Password reminder for tracking

The informant may also answer additional questions, providing more information, and may attach files that document and support their communication. Furthermore, the informant may choose to expand the information and documentation of the communication after submitting it, either voluntarily or at the request of the System Manager. New facts and documentation provided will be considered in the management process.

In the case of communications submitted through channels other than the Internal Channel platform, whether they are communications made by the informant themselves or those sent to the System Manager by the channel or by the recipient not responsible for management, they will be incorporated into the corporate Internal Channel once the information has been obtained.

Make a communication